Part Time Computer Lab Specialist

Salary: $12.04
Grade: 14
Reports to: Adult Services Assistant Manager

Job posted until January 25, 2103.  Only candidates chosen for interviews will be contacted.

An Equal Opportunity Employer

TITLE:                Computer Lab Specialist

REPORTS TO:   Adult Services Asst. Manager

SALARY:             $12.04/hr; 20 hpw; Includes days, evenings and weekends;

                              Grade 14; non-exempt

General Summary:

Under direct supervision of the Adult Services Asst. Manager, assists customers in the use of computers, and associated software; assists in providing learning experiences and instruction for computer literacy. Job involves contact with the public the majority of scheduled hours.

Qualifications:

• Associate degree or related experience required.
• Experience in the use of the Internet, email and office productivity software required
• Ability to develop and present curriculum on computer and technology topics
• Good oral communication and listening skills
• Public service skills
• Professional, courteous and approachable demeanor
• Mental/visual concentration
• Vision abilities requirement include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust to focus
• Attention to detail
• Must be comfortable working in a team environment

Knowledge of:

• Library policy and procedure (may be acquired after hire)
• Library online circulation system, catalog and resources (may be acquired after hire)
• English usage, punctuation, spelling and grammar
• Basic math skills
• Safe work practices

Skills and Abilities to:

• Follow oral and written instructions and/or verbal directions
• Communicate with customers in an effective manner
• High degree of courtesy, diplomacy and patience required to assist customers one-on-one
• Be able to work independently in the absence of supervision
• Manage simultaneous duties as defined by Department needs
• Majority of time spent sitting; occasional walking, bending, stretching, moving equipment; lifting boxes weighing 20-30 lbs.
• Develop and maintain professional working relationships with Computer Lab Manager and co-workers
• Carry out essential duties and responsibilities reliably within 3 months of on-the-job experience and training

Essential Duties and Responsibilities:

Note:  The duties listed below illustrated but do not limit the tasks performed by this classification.

• Has the knowledge and ability to provide individual and class instruction to staff and the public on a wide variety of computer topics, both at the computers in the Lab and at a variety of library and other external locations using the laptop computers.
• Oversees and assists in the use of computer reservation and print release software in accordance with Library policy and procedure.
• Teaches classes for and promotes a variety of technology initiatives, including the one the library is currently involved with, the Every Citizen Online initiative.
• Learns and shares with staff and the public the efficient use of new equipment and software, i.e. e-Readers.
• Monitors computer equipment for damage, tampering and/or loss and reports equipment problems to Automation Services.
• Handles a wide variety of questions/problems from customers in person or by telephone.
• Monitors Computer Lab visitors for appropriate Internet use and behavior as per Library policy.
• Keeps records and compiles relevant statistics.

Additional duties:

• Performs record keeping tasks in compiling and reporting statistics, etc.
• Adheres to, supports and effectively implements Administration and Board policy, procedures and core values
• Attend meetings as scheduled.
• Attend Staff Development Day, workshops, seminars and conferences as appropriate
• Perform other departmental clerical duties as needed, including regular cleaning of computer equipment
• Perform other additional duties and assignments, as requested