Ontario Branch Manager

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Salary: $22.39
Grade: 28
Reports to: Deputy Director
Posted through: 10/25/2013

Position posted until Oct. 25,2013.  Only candidates chosen for interviews will be notified.

Equal Opportunity Employer

General Summary:

Under general supervision of the Deputy Director, manages all aspects of branch operations, and represents the Library in community activity, events, etc.  Branch Manager II branches include Bellville, Lexington, Ontario.



  • Master’s Degree in Library and Information Science  
  • Library experience preferred 
  • Experience in training and supervising others a plus, including work delegation, scheduling, evaluating performance, etc. 
  • Strong analytical ability; collaborative problem solving skills 
  • Excellent organizational skills 
  • Effective communication, listening and interpersonal skills
  • Good attention to detail and accuracy
  • Ability to act as a leader, and able to assist others to adapt to growth and change
  • Excellent customer service skills
  • Professional demeanor, including tact, good judgment, dependability and courtesy
  • Valid Ohio driver’s license


Knowledge of:

  • Library policies and procedures (may be acquired after hire)
  • Library online circulation system, catalog and resources (may be acquired after hire)
  • Basic Internet searching and general computer skills
  • Safe work practices


Skills and Abilities to:

  • Work independently in the absence of supervision
  • Provide oral and written instructions in a clear and concise manner
  • Work with numbers accurately
  • Handle multiple activities or interruptions at once
  • Establish and maintain effective working relationships with employees, supervisor(s) and general public
  • Analyze and resolve complex situations
  • Willingness to assume responsibility
  • Proven ability to plan and supervise the work of others as well as manage in a fair and consistent manner
  • Stand, walk, climb, push and lift materials and furniture, which may include loaded book trucks, or delivery bags weighing between 40 – 60 lbs.
  • Carry out essential duties and responsibilities reliably with 12 months of on-the-job experience and training


Essential Duties and Responsibilities:

Note:  The duties listed below illustrate but do not limit the tasks performed by this classification.

  • Oversees and can adequately perform all aspects of branch operations
  • Develop, deliver and continually evaluate and improve branch services
  • Supervise, train, motivate, schedule and evaluate all branch employees; guide staff toward the highest standards of customer service
  • Takes lead role in providing reference and readers’ advisory services to customers
  • Maintain effective working partnerships with schools, community groups, etc.
  • Supervise and delegate the daily money collection, including its safe keeping and appropriate delivery to the Business Office
  • Works with other staff to plan and conduct branch activities and programs
  • Oversee building and property management functions, communicating any needs or problems to the appropriate person(s)
  • Participates in branch collection development including adding and deleting of all formats of materials
  • Implements and interprets library policies and procedures to staff and customers
  • Prepares narrative and statistical reports, etc., as assigned
  • Holds regular staff meetings
  • Handles conflict situations, including corrective action procedures


Additional Duties:

  • Attend meeting[s] as scheduled by the Deputy Director and Administration
  • Adheres to, supports and effectively implements Administration and Board policy, procedures, and core values
  • Responsible for the training and supervision of branch volunteers
  • Attend Staff Development Day, workshops, seminars, and conferences as appropriate
  • Maintain an awareness of developments and changes in the profession through meetings and professional reading
  • Performs additional duties and assignments, as requested
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