Ontario Branch Manager

Salary: $22.39
Grade: 28
Reports to: Deputy Director

Posting until February 15, 2013.  Only candidates chosen for interviews will be contacted.  Applications and resumes need to be submitted for consideration.

An Equal Opportunity Employer 

SALARY:              $22.39/hr. plus benefits; Includes days, evenings and weekends;

                               Grade 28; exempt

 General Summary:

Under general supervision of the Deputy Director, manages all aspects of branch operations, and represents the Library in community activity, events, etc.

Qualifications:

• Master’s Degree in Library and Information Science required 
• Library experience required 
• Experience in training and supervising others, including work delegation, scheduling, evaluating performance, etc. required 
• Strong analytical ability; collaborative problem solving skills 
• Excellent organizational skills
• Effective communication, listening and interpersonal skills 
• Good attention to detail and accuracy 
• Ability to act as a leader, and able to assist others to adapt to growth and change 
• Excellent customer service skills 
• Professional demeanor, including tact, good judgment, dependability and courtesy 
• Valid Ohio driver’s license 

Knowledge of:

• Library policies and procedures
• Library online circulation system, catalog and resources
• Basic Internet searching, computer, and keyboarding skills
• Safe work practices

Skills and Abilities to:

• Work independently in the absence of supervision
• Provide oral and written instructions in a clear and concise manner
• Work with numbers accurately
• Handle multiple activities or interruptions at once
• Establish and maintain effective working relationships with employees, supervisor(s) and general public
• Analyze and resolve complex situations
• Ability to assume responsibility
• Proven ability to plan and supervise the work of others as well as manage in a fair and consistent manner
• Stand, walk, climb, push and lift materials and furniture, which may include loaded book trucks, or delivery bags weighing between 40 – 60 lbs.
• Carry out essential duties and responsibilities reliably with 12 months of on-the-job experience and training

Essential Duties and Responsibilities:

Note:  The duties listed below illustrate but do not limit the tasks performed by this classification.

• Oversees and can adequately perform all aspects of branch operations
• Develop, deliver and continually evaluate and improve branch services
• Supervise, train, motivate, schedule and evaluate all branch employees; guide staff toward the highest standards of customer service
• Takes lead role in providing reference and readers’ advisory services to customers
• Maintain effective working partnerships with schools, community groups, etc.
• Supervise and delegate the daily money collection, including its safe keeping and appropriate delivery to the Business Office
• Works with other staff to plan and conduct branch activities and programs
• Oversee building and property management functions, communicating any needs or problems to the appropriate person(s)
• Participates in branch collection development including adding and deleting of all formats of materials
• Implements and interprets library policies and procedures to staff and customers
• Prepares narrative and statistical reports, etc., as assigned
• Holds regular staff meetings
• Handles conflict situations, including disciplinary procedures

Additional Duties:

• Attend meeting[s] as scheduled by the Deputy Director and Administration 
• Adheres to, supports and effectively implements Administration and Board policy, procedures, and core values 
• Responsible for the training and supervision of branch volunteers 
• Attend Staff Development Day, workshops, seminars, and conferences as appropriate 
• Maintain an awareness of developments and changes in the profession through meetings and professional reading 
• Performs additional duties and assignments, as requested